Surgical Protocol Kit: Thrive
Surgical Protocol Kit: Thrive
A physician-developed surgical nutrition kit combining OptiCharge for pre-surgical carbohydrate loading and OptiFuel's enhanced protein, amino acids, and anti-inflammatory nutrients to prepare your body before surgery and accelerate healing after.
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Quick check — which arm is injured?
If your left arm is the one in a sling, brace, or recovering from surgery — then LEFT Shoulder is correct.
- Post-surgical patients with elevated protein needs (25g whey protein with leucine and glutamine per serving)
- Muscle loss prevention and wound healing support following any shoulder procedure
- Patients with poor post-operative appetite or difficulty meeting daily protein targets
- Recovery from rotator cuff repair, labral repair, shoulder replacement, and fracture repair
- Connective tissue and collagen repair support after tendon or ligament surgery
- Adjunct nutritional support alongside outpatient physical therapy programs
- Patients with gluten sensitivity requiring a clean, high-protein recovery option
- 25g of high-quality, non-denatured whey protein per serving
- Includes key recovery amino acids — leucine to directly trigger muscle protein synthesis and glutamine to support wound healing and immune function
- NSF certified and gluten-free — clean formulation suitable for patients with dietary sensitivities
- Supports muscle maintenance, tissue repair, and strength return throughout recovery
- Available in Vanilla and Chocolate
- Easy-to-mix single-serve packets for simple, convenient daily use
- Designed as a complete surgical nutrition protocol — not a general protein supplement
- Ideal for athletes, active individuals, and older adults at elevated sarcopenia risk post-surgery
* Same-Day Processing — Orders placed before 12 PM PST (Monday through Friday) ship the same day.
* Weekend and Holiday Orders — We do not ship on weekends or holidays. Orders placed after the daily cutoff will ship the next available business day.
* Delivery Options — Economy (Ground): 4-7 business days, Standard (Air): 2-3 business days, Express (Overnight): 1-2 business days.
* All dropship orders ship from our partner fulfillment warehouse with tracking information provided at time of shipmen
- 14-Day Return Window: Returns must be initiated within 14 days of delivery. Requests made after this window cannot be accepted.
- Customer-Paid Return Shipping: Customers are responsible for all return shipping costs. Returns must be sent to a designated return address that we will provide upon return authorization.
- Restocking Fee: A small restocking fee will be deducted from your refund to cover processing and handling.
- Unopened Products Only: We can only accept returns of unopened products in their original packaging. Products that arrive damaged or are returned opened may be ineligible for a full refund or may be refused.
- Return Authorization Required: Please contact us before sending any return to receive the designated return address and authorization. Unauthorized returns may not be processed.
- Refund Processing: Refunds will be issued once our fulfillment partner confirms the returned package has been delivered and inspected. Refunds will be applied to the original payment method.
After shoulder surgery, Sam Jacobsak spent weeks awake — unable to lie on his back, his side, or even sit comfortably in a recliner. His sling wasn't built for sleep. No pillow on the market was. So he turned to his physical therapist, Mike Scaduto, and together they set out to build what didn't exist: a sleep-positioning system that actually protects the shoulder during recovery.
What started as a hand-cut, hot-glued prototype is now a patented medical device recommended by 300+ surgeons and physical therapists, named Forbes' #1 pillow for shoulder recovery, and trusted by 25,000 patients across the country.
- Clinically tested design
- 500+ surgeons recommend
- 30-night risk-free trial
- Free US shipping over $99
Real Stories
Hear From Our Surgeons and Patients
Real experiences from the people who use and recommend the Shoulder Sleeper.
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Common Questions
Frequently Asked Questions
How long does shipping take?
We offer multiple shipping options depending on how quickly you need your order:
- Economy: 5–7 business days
- Standard: 2 business days
- Express: 1 business day
All orders are processed quickly, and you’ll receive tracking information as soon as your order ships so you can plan accordingly
What is your return/exchange policy?
Return Policy for Shoulder Sleeper Pillow — U.S. Orders
All returns must be submitted within 30 days of delivery through our Loop Returns Portal. We cover return shipping on all eligible returns.
Returns within 15 days of delivery
- Cover is clean, returned in original packaging — 95% refund
- Cover is clean, different packaging used — 75% refund
- Cover is dirty or has an odor, original packaging — 70% refund
- Cover is dirty or has an odor, different packaging — 50% refund
Returns between 16–30 days of delivery
If your sterile bag was never opened:
- Cover is clean, original packaging — 95% refund
- Cover is clean, different packaging — 75% refund
- Cover is dirty or has an odor, original packaging — 75% refund
- Cover is dirty or has an odor, different packaging — 55% refund
If your sterile bag was opened:
- Cover is clean, original packaging — 50% refund
- Cover is clean, different packaging — 30% refund
- Cover is dirty or has an odor, original packaging — 25% refund
- Cover is dirty or has an odor, different packaging — 5% refund
Returns after 30 days
Only accepted if the pillow is completely untouched and the sterile bag remains sealed — 80% refund. The customer is responsible for return shipping.
All refunds are issued after we receive and inspect your return. The final refund amount is determined upon inspection.
International Orders: All international sales are final. We do not accept returns or offer refunds on orders shipped outside the United States.
Do you offer expedited shipping for surgery patients?
Yes — we understand timing is critical. We offer an Express shipping option at checkout so you can receive your products within 2 business days.
Are your products covered by insurance or HSA/FSA?
Yes — all of our products are eligible for HSA/FSA reimbursement. You can use your HSA or FSA card at checkout or submit your receipt to your provider for reimbursement, depending on your plan.
How do I contact customer support?
Our support team is here to help. You can reach us via our email (customersupport@shouldersleeper.com), phone (949)688-7893 or through our contact form, and we’ll get back to you as quickly as possible — typically within 24 hours.
Do you ship internationally?
Typical only mexico or Canda but we have distributor in all country so please check out footer or contact support to find out where do get your pillow
Are your products clinician-recommended?
Yes all products are recommended and chosen by medical professionals
What if I ordered the wrong size?
No problem — you can easily request an exchange through our exchange portal. Just follow the steps to select the correct size or configuration, and we’ll take care of the rest to make sure you get the right fit.
How long do most people use the pillow?
Most post-surgical patients use the Shoulder Sleeper for 6–12 weeks during their primary recovery period. Many patients continue using it long after recovery because of the comfort and sleep quality improvement. Patients with chronic shoulder conditions often use it indefinitely.
Do you ship internationally?
Yes. We ship to Canada, the UK, and Australia. International orders typically arrive within 7–14 business days. Duties and taxes may apply depending on your country. Free shipping is available on all US orders.
What makes the Surgical Protocol Kit different from the Recovery Protocol Kit?
The Surgical Protocol Kit includes OptiCharge, a pre-surgical carbohydrate and electrolyte loading drink taken the night before surgery. The Recovery Protocol Kit contains OptiFuel only and is designed for patients who are already post-surgery, have had a recent injury, or want to optimize recovery without needing pre-surgical preparation.
What is OptiCharge and why do I take it before surgery?
OptiCharge is a complex carbohydrate and electrolyte drink that prepares your body for the biochemical stress of surgery. It is taken as two packets the night before your procedure to support hydration and metabolic readiness going into the operating room. Most patients go into surgery in a depleted state — OptiCharge helps prevent that.
What does OptiFuel do after surgery?
OptiFuel delivers 25g of whey protein plus leucine, glutamine, collagen, omega-3s, curcumin, and essential vitamins in every serving. This combination specifically supports muscle preservation, tissue repair, wound healing, and inflammation control — the four most critical nutritional priorities in the post-surgical recovery period.
How is OptiFuel different from a regular protein powder?
OptiFuel has a higher amino acid content than most protein powders on the market and includes targeted recovery nutrients that standard protein powders don't — collagen for wound healing, curcumin and omega-3s for inflammation, and a full vitamin blend for bone and muscle support. It is also non-denatured, gluten-free, made in the USA, and Informed Sport Certified.
When do I start taking OptiFuel after surgery?
Begin taking one packet per day as soon as you are able to eat and drink normally after surgery. Continue daily throughout your recovery period for best results.
Is OptiFuel third-party tested?
Yes. OptiFuel is Informed Sport Certified, meaning it has been independently tested for quality, purity, and banned substances.
Is it gluten-free?
Yes. OptiFuel is gluten-free and non-denatured.
Is it HSA/FSA eligible?
OptiFuel comes in Chocolate or Vanilla. The kit is available in a 4-week ($299.99), 3-month ($499.99), or 6-month ($669.99) supply.
Can I use my HSA or FSA card at checkout?
Yes, the Surgical Protocol Kit is HSA/FSA eligible.
Free Resource
Not Sure How to Prepare for Surgery?
Download our free step-by-step eBook designed by physical therapists and surgeons to guide your recovery.
