Shoulder Ice Wrap – 360° Hot & Cold Therapy
Shoulder Ice Wrap – 360° Hot & Cold Therapy
A reusable gel wrap that delivers 360° hot and cold therapy to any joint — designed to reduce pain and swelling during shoulder recovery and beyond.
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Quick check — which arm is injured?
If your left arm is the one in a sling, brace, or recovering from surgery — then LEFT Shoulder is correct.
- Post-operative recovery after rotator cuff repair, labral repair, total shoulder replacement (TSR), and reverse total shoulder replacement (RTSA)
- Shoulder fracture and dislocation recovery
- Chronic shoulder pain including bursitis, impingement, tendonitis, and arthritis
- Frozen shoulder
- Post-mastectomy recovery requiring upper body elevation
- Lymphedema management requiring arm elevation to reduce fluid accumulation
- Acid reflux or GERD requiring elevated sleep positioning
- Sleep apnea or breathing difficulties benefiting from upper body incline
- Patients who cannot side-sleep and require full-body positioning support throughout recovery
- 360° Full Joint Coverage — Wrap-around design covers the entire joint for complete hot and cold therapy coverage across the shoulder, hip, knee, ankle, and wrist
- Dual Hot & Cold Therapy — Reusable gel insert goes straight from the freezer for cold therapy or the microwave for heat therapy — microwave and freezer safe
- 10–15 Minute Retention — Maintains therapeutic temperature for 10–15 minutes per application
- Adjustable Straps — Secure, customizable fit across different body sizes and joint areas — no slipping during use
- Pairs With the Shoulder Sleeper Pillow™ — Apply for 10–15 minutes before bed alongside your Shoulder Sleeper Pillow, then remove before sleeping
- Versatile Multi-Joint Design — One wrap works across multiple body areas, making it a practical addition to any recovery toolkit
- Reusable Gel-Based Insert — Durable, flexible gel stays pliable when cold for full contact with the joint surface
• Same-Day Processing - Orders placed before 12 PM PST (Monday through Friday) ship the same day.
• Weekend and Holiday Orders - We do not ship on weekends or holidays. Orders placed after the daily cutoff will ship the next available business day.
• Delivery Options - Economy (Ground): 4-7 business days, Standard (Air): 2-3 business days, Express (Overnight): 1-2 business days.
• All orders ship from California with tracking information provided at time of shipment.
All ice wrap sales are final. We do not accept returns or exchanges on ice packs for hygiene and safety reasons.
After shoulder surgery, Sam Jacobsak spent weeks awake — unable to lie on his back, his side, or even sit comfortably in a recliner. His sling wasn't built for sleep. No pillow on the market was. So he turned to his physical therapist, Mike Scaduto, and together they set out to build what didn't exist: a sleep-positioning system that actually protects the shoulder during recovery.
What started as a hand-cut, hot-glued prototype is now a patented medical device recommended by 300+ surgeons and physical therapists, named Forbes' #1 pillow for shoulder recovery, and trusted by 25,000 patients across the country.
- Clinically tested design
- 500+ surgeons recommend
- 30-night risk-free trial
- Free US shipping over $99
Ice Packs & Heat Therapy: When and How to Use Them After Shoulder Surgery
Why You Need Them
Swelling and pain are the two constants of early shoulder recovery. Ice is one of the most effective tools you have — and having it ready before surgery means you're not scrambling on day one.
Cold Pack — When to Use It
Use cold during the first 48–72 hours after surgery and throughout the first 1–2 weeks whenever swelling or acute pain flares up. Apply for 15–20 minutes at a time, with at least 45 minutes between sessions.
Heat — When to Use It
Once the acute inflammation phase has passed — usually after the first 1–2 weeks — gentle heat can help with stiffness and improve circulation to the healing tissue. Do not switch to heat early.
How Long to Keep Using Them
Most patients rely heavily on ice packs for the first two weeks, then taper off as swelling subsides. Keep them handy throughout recovery — flare-ups from physical therapy sessions or accidental overuse are common.
Stop Waking Up in Pain
See why regular pillows fail shoulder recovery patients.
- Problem 1: A bag of ice or frozen peas shifts around, leaks, and doesn't stay on the shoulder
- Problem 2: Flat ice packs only contact one side of the joint, leaving the rest untreated
- Problem 3: Single-use ice bags create ongoing waste and expense
- Problem 4: Separate hot and cold packs mean buying two different products
- Problem 5: Generic ice packs are sized for one body part only
- Benefit 1:Wrap-around design stays securely in place with adjustable straps — no holding, no repositioning
- Benefit 2: 360° coverage treats the entire joint surface — front, back, and sides simultaneously
- Benefit 3: Reusable gel insert — freeze or microwave repeatedly with no replacement needed
- Benefit 4: One wrap does both — switch between hot and cold therapy with the same product
- Benefit 5: Versatile fit works across the shoulder, hip, knee, ankle, and wrist with the same wrap
Real Stories
Hear From Our Surgeons and Patients
Real experiences from the people who use and recommend the Shoulder Sleeper.
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Common Questions
Frequently Asked Questions
How long does shipping take?
We offer multiple shipping options depending on how quickly you need your order:
- Economy: 5–7 business days
- Standard: 2 business days
- Express: 1 business day
All orders are processed quickly, and you’ll receive tracking information as soon as your order ships so you can plan accordingly
What is your return/exchange policy?
Return Policy for Shoulder Sleeper Pillow — U.S. Orders
All returns must be submitted within 30 days of delivery through our Loop Returns Portal. We cover return shipping on all eligible returns.
Returns within 15 days of delivery
- Cover is clean, returned in original packaging — 95% refund
- Cover is clean, different packaging used — 75% refund
- Cover is dirty or has an odor, original packaging — 70% refund
- Cover is dirty or has an odor, different packaging — 50% refund
Returns between 16–30 days of delivery
If your sterile bag was never opened:
- Cover is clean, original packaging — 95% refund
- Cover is clean, different packaging — 75% refund
- Cover is dirty or has an odor, original packaging — 75% refund
- Cover is dirty or has an odor, different packaging — 55% refund
If your sterile bag was opened:
- Cover is clean, original packaging — 50% refund
- Cover is clean, different packaging — 30% refund
- Cover is dirty or has an odor, original packaging — 25% refund
- Cover is dirty or has an odor, different packaging — 5% refund
Returns after 30 days
Only accepted if the pillow is completely untouched and the sterile bag remains sealed — 80% refund. The customer is responsible for return shipping.
All refunds are issued after we receive and inspect your return. The final refund amount is determined upon inspection.
International Orders: All international sales are final. We do not accept returns or offer refunds on orders shipped outside the United States.
Do you offer expedited shipping for surgery patients?
Yes — we understand timing is critical. We offer an Express shipping option at checkout so you can receive your products within 2 business days.
Are your products covered by insurance or HSA/FSA?
Yes — all of our products are eligible for HSA/FSA reimbursement. You can use your HSA or FSA card at checkout or submit your receipt to your provider for reimbursement, depending on your plan.
How do I contact customer support?
Our support team is here to help. You can reach us via our email (customersupport@shouldersleeper.com), phone (949)688-7893 or through our contact form, and we’ll get back to you as quickly as possible — typically within 24 hours.
Do you ship internationally?
Typical only mexico or Canda but we have distributor in all country so please check out footer or contact support to find out where do get your pillow
Are your products clinician-recommended?
Yes all products are recommended and chosen by medical professionals
What if I ordered the wrong size?
No problem — you can easily request an exchange through our exchange portal. Just follow the steps to select the correct size or configuration, and we’ll take care of the rest to make sure you get the right fit.
How long do most people use the pillow?
Most post-surgical patients use the Shoulder Sleeper for 6–12 weeks during their primary recovery period. Many patients continue using it long after recovery because of the comfort and sleep quality improvement. Patients with chronic shoulder conditions often use it indefinitely.
Do you ship internationally?
Yes. We ship to Canada, the UK, and Australia. International orders typically arrive within 7–14 business days. Duties and taxes may apply depending on your country. Free shipping is available on all US orders.
How long does the cold/heat retention last?
Stays cold or warm for 15–20 minutes per application.
Is it gel-based or ice-pack based?
Reusable gel-based
What is the coverage area (full shoulder, partial)?
Designed to cover the full joint — versatile enough for the shoulder, hip, knee, ankle, and wrist.
Is it adjustable for different body sizes?
Yes — adjustable straps allow for a secure, customized fit across different body sizes and joint areas.
Can it be used with the Shoulder Sleeper Pillow while sleeping?
Best used while awake and resting — apply before bed for 10–15 minutes alongside your Shoulder Sleeper Pillow, then remove before falling asleep. Do not wear while sleeping.
Microwave/freezer safe specifics (duration, temperature)?
Free Resource
Not Sure How to Prepare for Surgery?
Download our free step-by-step eBook designed by physical therapists and surgeons to guide your recovery.